All guides to the app

Payments and contacts

How to use Contacts

Save the people you often pay in iSwiss Pay Contacts: name, iSwiss user, IBAN, phone, email. Pay or write from their card with one tap.

In Contacts you save the people and companies you often pay or talk to. From a contact's card you can send money without copying the IBAN again, and call or write if they have an iSwiss user.

Your phone
  1. 11

    Open Contacts

    Tap “Contacts” in the bar at the bottom. You see the list of your contacts, with their iSwiss user or the start and end of their IBAN. At the top you can search by name, user or IBAN.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  2. 22

    Open a contact's card

    Tap a contact. On the card you find their details and the “Call”, “Write” and “Send money” buttons. At the bottom are “Edit” and “Delete”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  3. 33

    Contact with an IBAN only

    If the contact has no iSwiss user, on the card you only see “Send money”, with the IBAN and the other saved details.

    If the contact has no iSwiss user, on the card you only see “Send money”. Under “IBAN” you find the account, with the name you gave it and the bank.

    Screen of the iSwiss Pay app on iPhone
  4. 44

    Send money from the contact

    On the card tap “Send money”. The “SEPA transfer” opens with the payee's name and IBAN already filled in, and the confirmation “The name matches the account holder”. Tap “Next” and carry on as with a normal transfer.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  5. 55

    Add a new contact

    In the list tap “New contact”. A form opens with name, iSwiss user, IBAN, phone, email and note. Only the name is required.

    In the list tap “New contact”. A form opens with name, iSwiss user, IBAN, phone, email and note.

    Screen of the iSwiss Pay app on Android
  6. 66

    Fill in the details

    Type the name. If the person uses iSwiss, type their user without the @: it is needed for calls and messages. Type the IBAN and, if you like, phone, email and a note. With “Add IBAN” you can save more accounts. Then tap “Save”.

    Type the name. If the person uses iSwiss, type their username after the @ (it is optional). Type the IBAN: the name of the bank appears below with a tick. If you like, add phone, email and a note; with “Add IBAN” you can save more accounts. Then tap “Save”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  7. 77

    Contact saved

    The new contact's card opens with the details you entered. From here you can already send money, or tap “Edit” to change something.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone

Questions

Which details are required?

Only the name. iSwiss user, IBAN, phone, email and note are optional.

Can I save more than one IBAN for the same contact?

Yes: in the form tap “Add IBAN” to add another account.

Why don't I see “Call” and “Write” on some cards?

Calls and messages work with the iSwiss user. If the contact only has an IBAN, on the card you only find “Send money”.

How do I search for a contact?

At the top of Contacts type in the “Search by name, username or IBAN” field.