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How to sign in and verify your identity

Sign in to iSwiss Pay with email, password and code, then verify your identity with an ID document and a selfie to open accounts.

Here you see how to sign in to the app with your email, password and confirmation code. Then you learn how to verify your identity: you need it to open accounts and send money. All you need is a valid ID document and a selfie.

Your phone
  1. 11

    Open the sign-in screen

    Open the app. You see the “Welcome back” screen with the “EMAIL” and “PASSWORD” fields. If you don't have an account yet, tap “Register”.

    Screen of the iSwiss Pay app on iPhone
  2. 22

    Enter your email and password

    Type the email and password of your account. To see the password you typed, tap “Show”. Then tap “Sign in”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  3. 33

    Enter the confirmation code

    We send a six-digit code by SMS to your phone number. Type it in the “CODE” field and tap “Confirm”. If it doesn't arrive, tap “Send a new code”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  4. 44

    You are in Home

    You are now in the app and you see your account balance. To open your profile, tap the box with your initials, at the top right.

    Screen of the iSwiss Pay app on iPhone
  5. 55

    Open identity verification

    In your profile, under your name, you see “Identity not verified”. Tap “Verify your identity”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  6. 66

    Get ready

    The “Identity verification” page tells you what you need: a valid ID document (passport, identity card, driving licence or residence permit), a selfie and about five minutes. Find a place with good light and keep your document at hand, then tap “Start verification”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  7. 77

    Wait for the check

    When you have finished you see “Verification in progress”: we are checking your documents. It usually takes a few minutes.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
  8. 88

    Identity verified

    When the check is over you see “Identity verified”, with “Identity document” and “Selfie” marked as “Confirmed”. Under “NOW YOU CAN OPEN” you find Euro, Dollars, Gold and Crypto.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone

Questions

Why do I have to verify my identity?

You need the verification to open accounts and send money.

Which documents can I use?

A valid ID document: passport, identity card, driving licence or residence permit. You also need a selfie.

How long does it take?

The verification takes about five minutes. Checking the documents usually takes a few minutes.

What can I do after the verification?

On the “Identity verified” page, under “NOW YOU CAN OPEN”, you find Euro, Dollars, Gold and Crypto.