All guides to the app

Accounts and exchange

How to open a new account

Open a new account in iSwiss Pay, such as the FI EURO account with a Finnish IBAN: choose the account, complete your details, check the summary and send.

From “Open an account” you can add a new account to the ones you already have, for example the FI EURO account with a Finnish IBAN. You enter your identity and details only once. At the end you send the request and get a notification when the account is open.

Your phone
  1. 11

    Tap “Open an account”

    On the “Accounts” screen, below the list of your accounts, you find the “Open an account” box (Euro, dollars or gold). Tap the “+”.

    In Home, below “Statements” and “My accounts”, tap “Open an account”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
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    Choose the account to open

    You see the list of available accounts, each with a short description and what you need to open it. The accounts you already have are marked “OPEN”. For the FI EURO account tap “Open the FI EURO account”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
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    Complete your residence and details

    At “STEP 2 OF 3”, on the “Your details” screen, check or enter street and number, postcode, city, country of residence, country of tax residence and citizenship. If you have a second citizenship, add it.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
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    Say how you will use the account

    Scroll down. In “What you will use the account for” and “Where your money comes from” tick the options that apply to you. Further down, say whether you are a politically exposed person, or whether a close family member is. Then tap “Save and continue”.

    Scroll down: above you also find your email. In “What you will use the account for” and “Where your money comes from” tick the options that apply to you. Further down, say whether you are a politically exposed person, or whether a close family member is. Then tap “Save and continue”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
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    Check the summary and send

    In the “Summary” you see the status of “Identity”, “Your details” and “Phone”. If you see “All set: you can submit the request.”, tap “Submit the request”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone
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    Request submitted

    The “Request submitted” box appears: the account is opened as soon as the checks are complete, and we let you know with a notification. Tap “Done”.

    Screen of the iSwiss Pay app on Android
    Screen of the iSwiss Pay app on iPhone

Questions

What do I need to open the FI EURO account?

The account card lists it: verified identity, residence and tax details, confirmed phone.

Do I have to enter my details again for each account?

No. As the app says: “Identity and details are entered once.”

When can I use the new account?

After you send the request the app says: “We open the account as soon as the checks are complete. We will notify you.”

What is the USD account for?

It is an account in dollars, with US bank details to receive and pay: ACH, Fedwire and SWIFT.