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Opening an account online: documents, video check and what to expect

What you need before you start, how identity verification works, how long it takes, and who can open an account with iSwiss Pay.

Updated 27 September 2026 | 2 min read

Most people abandon an online application because they did not know what would be asked. Here is the whole process, step by step, so you can prepare the two or three things you need and finish in one sitting.

Who can apply

Private individuals of legal age and companies. Accounts are opened after identity verification and are subject to our compliance policy: some countries and activities are excluded. You do not need to be resident in the United States, the United Kingdom or the euro area to hold the corresponding accounts.

What to have at hand

  • A valid identity document: passport or national identity card.
  • A device with a camera, for the short video check.
  • If requested, a recent proof of address, such as a utility bill or a bank statement.
  • For a company: the company documents requested during the review.

The steps

  • Sign up: create your profile online, from any device.
  • Verify your identity: photograph your document and complete the short video check.
  • Review: your application is checked. In most cases this takes minutes.
  • Start: your accounts, coordinates and cards appear in the app.

After approval

Activate the accounts you need: US dollars, sterling, euro, physical gold. Fund them, share your coordinates with clients, order your card. Everything is managed from the app, with support available inside it.

If something is missing

If the review needs an extra document, you are asked for it in the app. Providing it promptly is the fastest way to complete the process.

Questions

How long does it take?

In most cases, minutes. If an extra document is requested, it depends on how quickly you provide it.

Do I need to visit an office?

No. The whole process is online.

Can I open an account for my company and for myself?

Yes. Personal and business accounts are separate profiles.

Ready to start?

SEPA account

IBAN with FI prefix, SEPA transfers across the whole area.

Accounts are opened after identity verification and are subject to our compliance policy.